Content Coordinator

Location: Ottawa, ON (currently remote, with limited access to AKFC office)

Type: contract, full-time

About AKFC

Aga Khan Foundation Canada (AKFC) is an international development organization and registered charity. AKFC partners with communities, businesses, and governments to find innovative, lasting solutions to global challenges. Working in Africa and Asia, we invest in local institutions and systems that anchor progress over the long term. In Canada, AKFC mobilizes funding and expertise, and promotes awareness of global issues. AKFC is an agency of the Aga Khan Development Network, one of the world’s most comprehensive development organizations. Since 1980, AKFC has helped millions of women and men unlock their own potential to build a better life.  Learn more at

Position Summary

Join us to create smart, beautiful content and campaigns that support our mission to build better futures across Africa and Asia. As a member of AKFC’s content team, you will produce high-quality communications across a range of formats and platforms. Your work will promote Canadian engagement with global issues, support our fundraising initiatives, and contribute to our thought leadership in Canada and internationally.

The content team anchors AKFC’s external communications and brand management, distilling the organization’s complex objectives into communications strategies and compelling content. Responsible for producing and disseminating content through a number of digital channels, the content team is also involved in developing exhibits, workshops, presentations, and Canada’s largest public event raising funds for global development.

The content coordinator plays a key role in developing communications materials for AKFC’s public engagement initiatives – aimed at educating and inspiring Canadian audiences, both digitally and in person. The coordinator also supports year-round fundraising activities. All of this work is underpinned by a commitment to measurement, analysis, and iterative improvement.


Supporting across the content team, the coordinator will:

  • Develop compelling content to engage diverse audiences and activate them with clear calls to action. This includes supporting the production of a range of materials, such as articles, e-blasts, video scripts, resources for teachers, speeches, social posts, slide decks, brochures, briefs, media releases, and photo galleries.
  • Build and manage content on AKFC’s online channels, including websites, social media, and e-blasts, in line with AKFC’s digital strategy;
  • Gather stories and information about the impact of our work overseas and in Canada, including interviewing or otherwise working with program staff, volunteers, fundraisers, field colleagues, and others;
  • Organize, maintain, and facilitate access to a library of multimedia assets from Canadian and overseas programming;
  • Maintain tracking tools to ensure coordination within the content team and broader organizational communications, such as production calendars and approval processes;
  • Collaborate with external creative service providers, such as photographers and designers; and
  • Participate in the monitoring and measurement of content performance, and adjust approaches based on data and learning.

Qualifications & Skills

We are looking for a candidate who has:

  • Post-secondary education in communications, journalism, or marketing and at least one year of related work experience (alternatively: three to five years of related work experience);
  • Excellent writing, editing, and proofreading skills, with experience developing content optimized for digital communications;
  • Familiarity with:
    • Social media management tools, such as and HeyOrca
    • Email marketing platforms, such as MailChimp
    • Website content management systems, such as WordPress and Joomla
  • Attention to detail and high standards for the accuracy, quality, and aesthetics of communications materials;
  • Demonstrated capacity to respect and safeguard vulnerable populations;
  • Organizational skills, including the ability to effectively and nimbly manage multiple projects simultaneously;
  • A drive to learn, problem-solve, and troubleshoot both independently and collaboratively; and
  • Availability for occasional evening and weekend work during busy periods or other events.


An ideal candidate may also have:

  • A keen sense of storytelling and how to use stories as the foundation for compelling content;
  • An interest in international development and global issues;
  • Experience working with and managing volunteers;
  • Expertise in digital asset management;
  • Experience with Google Analytics and social media analytics;
  • Graphic design or video editing skills;
  • Capacity to write and proofread in French;
  • Knowledge of gender-sensitive communications approaches; and
  • Ability to travel within Canada and internationally.



Please submit cover letter, resume, and two examples of relevant work in any medium (such as an article, video, newsletter, social media content, etc.) by e-mail to: [email protected]

Subject line: Content Coordinator

Deadline for submissions: September 22, 2020




Only shortlisted candidates will be contacted. Applications will be reviewed on an ongoing basis. Please note that applicants must be eligible to work in Canada.

 AKFC is committed to advancing gender equality and inclusion through our programming and operations in Canada and overseas. AKFC requires all employees to review and abide by the AKFC Gender Equality Policy.

 AKFC recognizes the importance of safeguarding and is committed to ensuring it manages a wide range of risks such that beneficiaries, staff, other associates, and the organization as a whole are kept safe from harm.

 AKFC welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.